Leave Your Message

fyf

After-sales service

Pre-sale service refers to a series of services provided by enterprises for customers before the sale of insulators and insulation parts, designed to help customers better understand the product, choose the product suitable for their needs, and build confidence in buying.
8C8A3328
8C8A3308
84ce06067d3cecbae6941b6fa0c1b49
Our Services (2)
Our Services (3)

Product Consultation

The enterprise provides customers with detailed consultation on insulators and insulation parts, including product performance, specifications, applications, compatibility and other information.

Technical Support

According to customers' specific needs, we provide technical solutions and suggestions, and help customers choose the most suitable insulators and insulation parts.

Sample Supply

In the case of customer demand, enterprises can provide samples for customers to test or evaluate, so that customers can more intuitively understand the quality and performance of the product.

Price and Delivery Confirmation

According to customer demand and order quantity, provide accurate price and delivery information, to ensure that customers can timely understand the purchase cost and schedule.

AFTER-SALES SERVICEFLYAFORD

After-sales service refers to a series of services provided by enterprises to customers after the sale of insulators and insulation parts, aiming at protecting the rights and interests of customers and improving customer satisfaction and loyalty.
technical_support (2)

Technical Support

Provide customers with technical support on the use, installation and maintenance of products, to ensure that customers can correctly use and maintain insulators and insulation parts. Remote and on-site technical support, answer questions within 2 hours, 7*24 hours online service.
fp

Troubleshooting Service

Troubleshoot the faulty insulators and insulation parts, so that customers can use the normal installation. Maintenance services usually include fault diagnosis, troubleshooting, parts replacement, testing and verification. We will carry out the problem product force reproduction activity for troubleshooting.
z

Replacement and Return

For the insulators and insulation parts that cannot be repaired or have quality problems, the enterprise provides replacement or return service to protect the rights and interests of customers.
exe- routineschedule

Quality Guarantee Service

During the warranty period, enterprises to provide customers with free repair, replacement or return of quality assurance services. The warranty period and scope are subject to product characteristics and customer requirements.
icon_weixiugl

Customer Feedback and Improvement

Establish an effective customer feedback mechanism, collect customers' opinions and suggestions on products and services, and timely improve and optimize the quality of products and services.

FAQ

  • Are You Trading Company Or Manufacturer ?

  • How Long Is Your Delivery Time?

  • What's Your MOQ?

  • What Is Your Terms of Payment?

  • What Is Your Warranty Period?

  • Do You Offer OEM Service?

  • How Long Do You Provide The Price List ?

  • What Is Your Price Validity Period？

  • What Trade Term Do You Generally Use？

  • Do you provide technical support services?